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Communication and Social Media Trainings

Program Workers use computers and the Internet to communicate with team members and other organizations quickly and effectively, and reach out and network with their supporters through social media. Tasks include using e-mail, scheduling and managing meetings, presenting documents using graphics and charts, and communicating ideas and announcements through social media websites and applications.

Create your own personal Learning Plan. Select trainings relevant for your responsibilities.


 

Microsoft E-Learning

Many online trainings from Microsoft on new features can be accessed by everyone for free. In depth E-learning courses from Microsoft Learning can be accessed by staff in nonprofit organizations after a voucher from NetHope has been received. Request Voucher >>

Course Level Prerequisites Time Commitment Certifications & Exams Available
Online and Offline Training for Office
Learn to use Microsoft Office software. Topics: Access 2010, Excel 2010, OneNote 2010, Outlook 2010, PowerPoint 2010, Project 2010, SharePoint 2010, Word 2010, and for Office 2007 and Office 2003 applications.
Access Trainings (English)
Access Trainings (French)
Beginner to Intermediate None 10 to 40 minutes per tutorial;
Training can be viewed online or downloaded for offline viewing
Core Training for Microsoft Office Outlook 2003 (Course 4104)
This course introduces the basic features and tools of Microsoft Office Outlook 2003, including managing e-mail messages, managing your calendar, scheduling and managing meetings, creating and organizing a list of contacts, and keeping track of information.
Languages available: English, Spanish, French
Course Details
Request Voucher
Beginner
  • Basic e-mail literacy
  • Basic understanding of Microsoft Windows

 

4 hours self-paced, online training Microsoft Office Specialist (MOS): Outlook 2003
Exam:
Outlook 2003
Advanced Training for Microsoft Office Outlook 2003(Course 4107)
This course provides an overview of the advanced capabilities of Microsoft Office Outlook 2003, including: managing e-mail messages, working with calendars, contacts, and public folders, customizing and configuring Outlook, using Outlook with other programs, working from multiple locations, and accessing Outlook on the web.
Languages available: English, Spanish, French
Course Details
Request Voucher
Intermediate
  • Completion of Core Training for Microsoft Office Outlook 2003, or equivalent experience with the basic features and tools of Outlook
4 hours Self-paced, online training

 


 

GCFLearnFree.org Training

These free self-paced training courses can be accessed online. All Trainings >>

Course Level Prerequisites Time Commitment Certifications & Exams Available
Internet Basics
Users can learn how a computer, keyboard, and mouse work, how to set up e-mail accounts or search the InternetInternet basics
Languages: English
Access Course
Beginner and Intermediate
  • requires Adobe Flash Player version 8 or higher
Online training through a series of short videos
Facebook 101
This tutorial was created to get you up to speed on how to create, use, and maintain a Facebook page of your own, including understanding the complex Facebook privacy policies and settings.
Languages: English
Access Course
Beginner
  • requires Adobe Flash Player version 8 or higher
Online training through a series of short videos
Office Classes
GFLLearnfree.org provides training on Word, Powerpoint, Excel and Access with videos, assignments and instructor support.
Languages: English
Register for Classes
Beginner
  • user needs to register for a free account
  • requires Adobe Flash Player version 8 or higher
Online classes can take between a few days and up to 4 weeks Accredited Continued Education Units (CEUs)Certificate of Completion

 


 

GCFLatino.org Video Training

These free short training sessions in video format are for Spanish speakers. All Trainings >>

Course Level Prerequisites Time Commitment Certifications & Exams Available
Computer and Internet Basics
Video trainings are available on Open Office, Microsoft Office applications from Office 2000 to Office 2010, e-mail, Internet security, Facebook, Twitter etc.
Languages: Spanish
Access Trainings
Beginner
  • Requires Adobe Flash Player version 8 or higher
Short training sessions in video format
English Lesson
This site also provides activities and videos to learn English
Languages: Spanish
Access Lesson
Beginner
  • Requires Adobe Flash Player version 8 or higher
Short training sessions in video format