Skip to Page Content
NetHope-Academy copy

Step 1: Explore the Role

The actual role of the Network Administrator will vary from one NGO to another, but the information below helps to identify the most common responsibilities, tasks and experiences of the NGO Network Administrator.


What are the responsibilities of a Network Administrator?

Network Administrators work in the field offices, regional offices, and headquarters of NGOs. A Network Administrator working in a field office supports the network infrastructure of that office, and sets up connectivity for other remote locations, computer labs or community centers. He or she also works with local companies to set up connectivity over VSAT or long-distance WiFi. Network administrators stationed in the larger regional offices or headquarters of an NGO are often focused on designing the internal network and server infrastructure and supporting network users.

Responsibilities of network administrators include:

  • Managing user accounts and related access to network resources
  • Configuring network devices and servers
  • Supporting and training clients
  • Monitoring network connectivity and performance
  • Securing the network resources
  • Troubleshooting network related issues
  • Resolving connectivity issues


What are the daily work tasks of a Network Administrator?

Perform Analysis and Design
  • Gather data to identify customer requirements
  • Identify, interpret and evaluate system and network requirements
  • Define scope of work
  • Review network architecture, topology, interdependencies and constraints
  • Research technical alternatives and analyze technical options
  • Participate in design reviews
  • Prepare overall design and integration plan for new processes, protocols and equipment
  • Recommend selection of architecture, topology, hardware and software
Perform Configuration and Implementation
  • Plan and document system configuration
  • Implement new system configuration
  • Perform workstation configuration and software loading
  • Support, track and document change implementation
  • Assist in development of deployment plan and methods
  • Develop and implement security procedures
Perform Testing
  • Define and document test specifications
  • Develop test plan and procedures
  • Schedule and perform testing
  • Document, interpret and report test results
Perform Monitoring and Management
  • Analyze system performance to baseline
  • Monitor and report component, security and connectivity problems
  • Perform functional verifications and system audits
  • Make recommendations for system optimization/improvement
  • Generate and present reports
Perform Administration and Maintenance
  • Set up and maintain user accounts
  • Develop maintenance and upgrade plans
  • Schedule and coordinate network maintenance
  • Apply maintenance, upgrades and process changes
  • Coordinate, communicate and document changes
  • Perform system backups and restore data
  • Manage inventory
  • Document maintenance activities


Meet real-life Network Administrators actively working for NGOs

Coming soon.



Ready to evaluate your current skills? Proceed to Step 2: Assess Your Skills ยป