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Overview

As a Network Administrator, you’ll be responsible for the maintenance of computer hardware and software that comprises the NGO’s computer network. This includes deploying, configuring, maintaining and monitoring all active network equipment. You’ll focus on the overall integrity of the network, including deployment, security, and ensuring that the network connectivity throughout the NGO’s infrastructure is on par with technical considerations at the network level. You’ll encounter unique challenges while working in remote NGO field offices, including slow network connections, remote server logon issues, limited infrastructure support, and language barriers, to name a few.

NetHope Career Pathfinder

Follow these steps to kickstart your career as a Network Administrator or improve in your role.

Step 1: Explore the Role

Learn more about the responsibilities and career path of network administrators.

Step 2: Assess Your Skills

Skills Assessments help you assess your knowledge and identify your training needs.

Step 3: Make a Plan

Review available e-learning courses and other resources and develop a learning plan.

Network Administrator Reference Chart

The chart below shows the roles and responsibilities of Network Administrators at different experience levels.
Entry-Level
0-12 months experience
Intermediate
12-24 months experience
Experienced
24+ months experience
Job Titles Systems engineer; Network  technician Network operations analyst Network Administrator; Server administrator
General responsibilities Install, configure, monitor and manage basic network infrastructure. Maintain and troubleshoot networks

Configure Web services
Configure network applications
Install, configure, monitor and manage basic network infrastructure. Maintain and troubleshoot networks.  Provide the second level of support for the servers and networks.  More difficult issues may be escalated to the Experienced level.

Manage Directory Services, i.e. Active Directory.
Manage network applications and equipment.
Install, configure, monitor and manage basic and enterprise network infrastructures. Maintain and troubleshoot networks.  Provide the third level of support for the more advanced server and network issues.
Configure Directory Services, i.e. Active Directory.

Configure network applications and equipment
Job level specific responsibilities Plan server operating systems Administer and monitor server network operating systems.
Manage server and network security.
Administer Web services
Administer and deploy server network operating systems in enterprise networks;
Configure server and network security;

Configure Web services
NGO specific responsibilities Resolve electrical and cooling issues;
Resolve network performance issues;
Resolve sporadic and slow network connections;
Resolve remote server logon issues;
Work with local contractors
Resolve electrical and cooling issues;
Resolve network performance issues;
Resolve sporadic and slow network connections;
Resolve remote server logon issues;
Work with local contractors
Resolve electrical and cooling issues;
Resolve network performance issues;
Resolve sporadic and slow network connections;
Resolve remote server logon issues;
Work with local contractors
Recommended Experience Know how to implement and troubleshoot desktop operating systems in stand-alone or small home-network environments One year of job experience supporting servers and network environments. Two years or more of job experience managing servers and network environments
Certifications Cisco Certified Entry Networking Technician; (CCENT); CompTIA Networking+, Microsoft Technology Associate (MTA) Networking Fundamentals, MTA Win Server Administration Fundamentals Microsoft Certified IT Professional (MCITP) – Server Administrator; Cisco Certified Network Associate  (CCNA) Microsoft Certified IT Professional (MCITP)- Enterprise Administrator; CompTIA Security+; CompTIA Linux+

Get started with Step 1: Explore the Role   »