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Overview

IT managers are responsible for deploying and managing technology to support their organization’s programs. IT managers in NGOs are usually based in larger field offices, regional offices and headquarters. They assess technology needs of new programs and provide strategic input. They advocate for field office IT needs and develop, in coordination with local management, plans for increasing ICT capacity in field-office.


 

NetHope Career Pathfinder

Follow these steps to kickstart your career as an IT Manager or to improve in your role.

Step 1: Explore the Role

Learn more about responsibilities and career path of  IT managers in NGOs.

Step 2: Assess Your Skills

Skills Assessments help you assess your knowledge and identify your training needs.

Step 3: Make a Plan

Review available e-learning courses and other resources and develop a learning plan.

 


 

IT Manager Reference Chart

The chart below shows the roles and responsibilities of IT Managers at different experience levels.

 

Entry-Level
0-2 years experience
Intermediate
2-4 years experience
Experienced
4+ years in management
Job Titles IT Program Manager 

IT Project Manager

Senior Project Manager 

IT Coordinator

Regional  IT Manager 

Chief Information Officer

General responsibilities
Develop IT strategy for a project 

Deploying and managing technology to support  an organization’s programs

Provide project management for IT projects

Supervise internal technical team or outside vendor

Develop IT strategy for a project 

Deploying and managing technology to support  an organization’s programs

Provide project management for IT projects

Supervise internal technical team or outside vendor

Develop IT strategy for a project 

Deploying and managing technology to support  an organization’s programs

Provide project management for IT projects

Supervise internal technical team or outside vendor

Job level specific responsibilities Manage IT related projects Monitor and improve IT infrastructure security, reliability, and risk management 

Establish and measure return-on-investment for IT projects

Advocate IT needs of field offices

Manage IT staff in field offices 

Provide input on organizations IT strategy

Manage regional or global IT strategy

NGO specific responsibilities Coming soon Coming soon Coming soon
Recommended Experience Experience managing projects 

Technical skills as required by project

Familiarity with enterprise application implementation, integration, and management. Extensive IT management experience 

Excellent knowledge of technology trends f

Certifications PMI Certified Associate in Project Management (CAPM). Technical certifications depending on job needs. PM4DEV Mastering Project Management Certificate of  Completion, PMI Project Management Professional  (PMP) -

 

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